Several big British retailers have been in the news recently—but not for buoyant sales or new product launches. Firms like Marks & Spencer and Co-op have been hacked, affecting online sales and the range of products available in-store, and forcing them to apologize to customers and other stakeholders. Luxury retailer Harrods also suffered a near-miss.
Marks & Spencer cyberattack: How can retailers regain customers’ trust after a hack?
